How can we help you?

Get the support you need to make the most of CureCollab. Check our FAQ for common questions or reach out to our team.

Email support

Have questions about CureCollab, your account, or Contribution Credits? Contact us at team@curecollab.com. We typically respond within 24-48 hours.

Browse help topics

Getting started: Learn how to create your account, connect your EMR, and start earning.
Contribution Credits: Understand how Credits are earned, the Evidence Ladder, and cohort limits.
Data & privacy: Learn about consent management, data security, and privacy protections.
Research partners: Information about approved partners and CureCollab Relay.